📄 Refund and Returns Policy
At StreamingITV, customer satisfaction is our priority. If you experience technical issues or are not fully satisfied with our service, please review our refund policy below.
✅ Eligibility for Refunds
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Refund requests must be made within 7 days of your initial purchase.
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To qualify, you must provide proof of purchase (order number or payment receipt).
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Refunds are only issued if the service does not work and our technical support team cannot resolve the issue.
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No refunds will be given for:
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Incorrect setup caused by customer error.
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Incompatibility with unsupported devices.
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Poor internet connection on the customer’s side.
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🚫 Non-Refundable Cases
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Subscription renewals are non-refundable once activated.
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Misuse, account sharing, or violation of our terms of service voids eligibility for refunds.
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Trial or promotional plans are not refundable.
💳 Processing Refunds
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Approved refunds will be issued to your original payment method within 5–10 business days.
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You will receive an email confirmation once your refund has been processed.
📧 How to Request a Refund
Please contact our support team at support@streamingitv.com with the following details:
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Full name and email used for purchase.
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Order number or transaction ID.
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A brief description of the issue.
⚠️ Important: As our product is a digital IPTV subscription, no physical returns are required. Access may be revoked immediately once a refund is approved.
